Articles
What are the main benefits of the Subscription program?
In addition to the convenience of managing your Subscription online, you can earn product points on your monthly or bi-monthly orders. These points can be redeemed for free products. For information regarding Subscription rewards points, click here...
What are the rewards of the Subscription program?
The Subscription program rewards include automatic monthly (or bi-monthly) processing of your order on the date of your choice (between day 01 and 25 of each month) and accumulation of Subscription points. Only Subscription orders with non-exempt pr...
How do I enrol in the Subscription program?
Enrolling in the Subscription program is simple. Follow the steps below to create an Subscription: Begin by logging into your account on www.nuskin.com . Navigate to any product you would like to receive on a monthly basis by using the search ba...
Are there any requirements to create a Subscription account?
No. There are no requirements to create a Subscription account. However, there are requirements to receive Subscription benefits. For example, your Subscription order must have a minimum value of 50 SV to earn Subscription points, regardless if you...
How do I make changes to (manage) my Subscription?
You may make changes to your Subscription online by following these instructions: Click on the person silhouette next to your name. This is located in the top-right corner of the page. The Manage my Subscription option is located ...
Are there any restrictions to what products I can order on the Subscription program?
Yes. Some products are restricted from being purchased on an Subscription. For example, promotions cannot be added to subscriptions, unless otherwise stated in the promotion information. Some packages and product collections may be added, but will ...
When is the latest I can make changes to my Subscription before it ships out?
We recommend making any changes to your Subscription shipment at least 5 business days before the process date. This will ensure your changes take effect.
Will I be notified when my Subscription order ships?
Yes. An email will be sent 5 days before your Subscription order is shipped. An order confirmation email will also be sent when the Subscription order is created, and a tracking email is sent when your Subscription is actually shipped. If you need ...
What payment methods are accepted for Subscription orders?
Nu Skin accepts the following payment methods for Subscription orders: Australia Payment Options: Master Card, Visa and American Express. New Zealand Payment Options: Master Card and Visa. ...
What Subscription features can be managed online?
The following Subscription features can be completed online: Change or edit products Shipping frequency Payment type Shipping address Order Now (send the Subscription shipment out right away) Skip shipment Redeem product points ...
What are the advantages of creating/modifying an Subscription online?
The advantages of creating/modifying an Subscription online are: - Discounted shipping. - The ability to immediately see and confirm changes are done correctly. - Immediate feedback when changes are made.
What should I do if I start to acquire too many products?
Your Subscription can be edited to reflect your needs. You may change your products , ship date , or even skip shipments . ...
What will happen if a product is out of stock?
If an item is out of stock, then this item will be removed from your Subscription and automatically added back as soon as the item is back in stock. If the out of stock item is the only product on the Subscription, the Subscription will not be able ...
What happens if my credit card is declined on my Subscription order?
Don’t worry, if the credit card is declined we will try to process the payment again. After the 3rd unsuccessful attempt the order will be cancelled, but the Subscription will remain active. Once you have updated your card, you will be able to...