To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Australia and New Zealand, please call this number 1300-687-546 to talk to one of our Support Agents.
In both cases, we need the original order number(s) and a list of all items being returned per order number. You can find this information in your Order History online. To locate your Order History, please follow the instructions found here.
For more information check out the Shipping and Returns section under CUSTOMER SERVICE.