Subscription Points

Subscription Product Points (not to be confused with SV ) are rewards points that can be earned by purchasing product through the Subscription program. Although Subscription Product Points are separate from Sales Volume, we use the Sales Volume to ...

Subscription Product Points are earned on any Subscription order that has a minimum of 50 SV. Any subscription order with less than 50 SV will NOT earn points. All qualifying Subscription  orders in a given month can contribute to your point total u...

Subscription Product points are awarded on the first business day of each month (unless it is a new Subscription - then points are awarded on the 1st day of the 3rd month). All points earned from the previous month's Subscription purchases will be t...

No. Subscription Product Points are awarded on the first business day of each month for the previous month's purchases. They may only be redeemed after they become visible on your account.

You can check online or over the phone through the Call Centre (1300-687-546- Option 1). To see your Subscription Product Points online, first login and navigate to  Manage my Subscription: Top right-hand corner of screen Once in...

Subscription Product Points may be redeemed online via the Subscription Manage tool or via our Call Centre, if needed. Subscription Product Points may only be redeemed if they cover the cost of the entire product. For example, you may not use Subs...

No. You may only redeem Subscription Product Points in the country where they were earned. For example, if you have a Subscription in the Australian market, then you may only redeem your Subscription Product Points in the Australian market. ...

Yes. The amount of Subscription Product Points that the product you are returning earned, will be deducted from your total points.

Yes. Your Subscription Product Points will be deleted at the end of the month in which your Subscription is cancelled.

Yes. Some products do not earn Subscription = Product Points. These products are including, but not limited to accessories, discounted products and packages, and most promotional products and packages (except Subscription packages).

Yes. You may only purchase Nu Skin and Pharmanex products. This excludes some product packages, discounted products and promotional packages, Subscription promotional packages, Nourish the Children VitaMeal bags and other products that are marked as...

No. There is no SV granted for products redeemed with Subscription Product Points.

Yes. In Australia and New Zealand, you must pay any sales tax that would be applied to the items redeemed with Subscription Product Points. However, you do not need to pay shipping costs if your free products are added to an existing Subscription or...

No. Products purchased with Subscription Product Points are non-refundable.

No. Override orders will not affect your Subscription Product Points. You will still earn Subscription Product Points on your override orders, just as you would from your normal Subscription order.

No. You must pay for the product in full with Subscription Product Points. You cannot do a partial payment with Subscription Product Points and the rest with a credit card or any other form of payment.