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  1. If I cancel my Subscription, do I lose my Subscription Product Points?

    Yes. Your Subscription Product Points will be deleted at the end of the month in which your Subscription is cancelled.
  2. How are Subscription Product Points redeemed?

    Subscription Product Points may be redeemed online via the Subscription Manage tool or via our Call Centre, if needed. Subscription Product Points may only be redeemed if they cover the cost of the entire product. For example, you may not use Subs...
  3. Do overrides affect my Subscription Product Points?

    No. Override orders will not affect your Subscription Product Points. You will still earn Subscription Product Points on your override orders, just as you would from your normal Subscription order.
  4. Can I return a product that I purchased with Subscription Product Points?

    No. Products purchased with Subscription Product Points are non-refundable.
  5. If I return a product, will the Subscription Product Points I earned be deducted?

    Yes. The amount of Subscription Product Points that the product you are returning earned, will be deducted from your total points.
  6. When is the latest I can make changes to my Subscription before it ships out?

    We recommend making any changes to your Subscription shipment at least 5 business days before the process date. This will ensure your changes take effect.
  7. Are there any restrictions to what products I can order on the Subscription program?

    Yes. Some products are restricted from being purchased on an Subscription. For example, promotions cannot be added to subscriptions, unless otherwise stated in the promotion information. Some packages and product collections may be added, but will ...
  8. How do I enrol in the Subscription program?

    Enrolling in the Subscription program is simple. Follow the steps below to create an Subscription: Begin by logging into your account on www.nuskin.com . Navigate to any product you would like to receive on a monthly basis by using the search ba...
  9. What Subscription features can be managed online?

    The following Subscription features can be completed online: Change or edit products Shipping frequency Payment type Shipping address Order Now (send the Subscription shipment out right away) Skip shipment Redeem product points ...
  10. How do I make changes to (manage) my Subscription?

    You may make changes to your Subscription online by following these instructions: Click on the person silhouette  next to your name. This is located in the top-right corner of the page. The Manage my  Subscription option is located in the dro...