New Articles

  1. Are your products vegan friendly?

    At Nu Skin, we do not state or claim that our products are suitable for vegans. The reason for this is that there are some products that contain animal byproduct ingredients. For example, Sunright Lip Balm contains beeswax. Our Pharmanex supplement...
  2. My order arrived damaged, what do I do?

    If your products arrived damaged AND/OR the outer shipping box is also damaged, please email (ausadp@nuskin.com) or call this number 1300-687-546 to talk to one of our Support Agents. You will need to provide the order number and a list of damag...
  3. How do I clean and care for my ageLOC LumiSpa?

    AFTER EVERY TREATMENT:  Remove the treatment head from the device. Rinse it with water while rubbing to remove residual treatment cleanser. Dry thoroughly.  Rinse device under water.  Wipe device dry with washcloth.  Only reattach the treatme...
  4. Why is my LumiSpa not working?

    Troubleshooting Here are the most common issues customers experience with the LumiSpa. If you are having difficulty, please follow the included steps here . ...
  5. Nu Skin Pacific Offices

    Australia Addresses: NU SKIN PACIFIC CORPORATE OFFICE 2/2 Eden Park Macquarie Park, NSW 2113 Australia  Hours of operation Monday - Friday: 8:30 am - 5:00 pm (AEST) SYDNEY EXPERIENCE CENTRE 2 Eden Park Macquarie Park,...
  6. How do I get to the Nu Skin knowledge base?

    You are currently in the Nu Skin knowledge base. You may have found this website from a search engine or maybe you were provided a link. If, however, you wish to find the knowledge base in the future, follow these instructions.  Go to nuskin.com ...
  7. What is the history of Nu Skin?

    COMPANY HISTORY Blake Roney ,   Sandie Tillotson , and   Steve Lund decided to build a company that would combine innovative personal care products with ingredients that subscribed to the philosophy of “all of the good, none of the bad” and ...
  8. How do I lease a BioPhotonic Scanner?

    If you are a current Brand Representative or above, you can lease the Biophotonic Scanner. Please have a read of our Leasing Agreement form here  for more information. ...
  9. Where can I find a BioPhotonic Scanner operator?

    Scanner operators are available at multiple locations in the Pacific. Click here S3 Scanner Directory - Google Sheets   to find out which scanner operator is closest to you. ...
  10. What is the ageLOC® Galvanic Spa®?

    ageLOC® Galvanic Spa® is our most powerful, comprehensive at-home beauty device, designed to help deliver charged treatment products that visibly improve skin. This small-but mighty galvanic system combines smart technology and clinically proven tr...