New Articles

  1. How do I reset my LumiSpa iO?

    Factory Reset (Hard Reset)   This is best for when you need to pair you LumiSpa iO with a new Vera account.   Click  here  for the video guide. Hard Reset:  To remove your device settings and to allow your LumiSpa iO to pair with a...
  2. How do I pair my ageLOC LumiSpa iO with the app?

    To get started, download the Nu Skin Vera app from your preferred app store and open the app on your phone. After signing in with your Nu Skin account, go to the Products tab, tap the + button on the My Products page, and select Pair New Device. The...
  3. How many "Skips" do I have per year?

    There are unlimited "Skips" per calendar year, however if your Subscription is skipped or placed on hold for more than 3 times in one calendar year, you will forfeit your Subscription membership and will lose your benefits associated with that Subsc...
  4. I purchased my products through a Brand Affiliate. What are my rights for returning them?

    If you purchased your products from a Brand Affiliate, please contact them directly to receive a refund. By law, Brand Affiliates must offer a 3 day money-back guarantee to their customers. The customer must request the refund within 3 business days...