New Articles

  1. How do I cancel my order?

    If you find that you need to cancel your order, please call this number 1300 687 546 to talk to one of our Support agents. We are committed to getting product to you as swiftly as possible, so the order may have already shipped when you call in. If...
  2. Which Pharmanex products can my child take?

    There are several Pharmanex products that are safe for children to take. For example, Jungamals is specifically formulated for children ages 2-12 and is a great way to give your child nutritional support. G3 is safe for children to take as well, whe...
  3. When will I receive my order?

    AUSTRALIA SHIPPING METHODS NU SKIN DELIVERY OFFER FREE SHIPPING ON ALL ONLINE & SUBSCRIPTION ORDERS OVER $199.00  FREE SHIPPING ON ALL CALL CENTRE ORDERS OVER $1500.00  You will have two standard delivery options when placing an Order either On...
  4. I have received the wrong product(s) in my order, what do I do?

    If you have received an incorrect product, please contact our Support Centre at 1-300-687-546 and they will be able to best assist you with this.
  5. I haven’t received my order, how do I find it?

    If your package is missing, please check around the outside of the house, as it may have been placed in a less-conspicuous location by the courier. Also, please check around your house and with your neighbours before contacting the Support Centre or...
  6. Do you provide a prepaid return shipping label?

    No. Returned products must be shipped at your own cost and we require that you use a traceable method of shipping. Lost return shipments will not be refunded. To return your products, please follow the instructions found here . ...
  7. What is ageLOC Me?

    ageLOC Me is a first-of-its-kind, customised skin care solution. A breakthrough anti-aging product that represents the next era of skin care - skin care customized for you, by you.  It contains serums, day and night moisturizers brought together in...
  8. How do I use the ageLOC LumiSpa?

    ageLOC LumiSpa is a twice daily regimen. Use it morning and night for best results.  STEP 1  Moisten face with water.  Apply ageLOC LumiSpa treatment cleanser to all areas of the face. STEP 2 Wet treatment head by placing it unde...
  9. What is Nu Skin's Mission Statement?

    OUR MISSION STATEMENT Our mission is to be a global force for good by empowering people to improve lives with innovative products, rewarding opportunities and an enriching culture OUR VISION STATEMENT Our vision is to become the world’s lea...
  10. How long does a Subscription Skip/Hold last?

    A Subscription Skip will last for one scheduled delivery. After a "skip" is complete, the Subscription will automatically resume its regular shipping schedule. If more skips are required, they will need to be placed individually and only one at a ti...