Updated Articles

  1. How are Subscription Product Points earned?

    Subscription Product Points are earned on any Subscription order that has a minimum of 50 SV. Any subscription order with less than 50 SV will NOT earn points. All qualifying Subscription  orders in a given month can contribute to your point to...
  2. How much is shipping?

    AUSTRALIA Shipping Rates: Shipping Service Shipping Cost Free Shipping Online & Subscription  Standard $9.99 (AUD) $299+ (AUD) Over the Phone Standard $14.00 (AUD) $1500+ (AUD) Signatu...
  3. How do I pair my ageLOC LumiSpa iO with the app?

    To get started, download the Nu Skin Vera app from your preferred app store and open the app on your phone. After signing in with your Nu Skin account, go to the Products tab, tap the + button on the My Products page, and select Pair New Device. The...
  4. How do I reset my LumiSpa iO?

    Factory Reset (Hard Reset)   This is best for when you need to pair you LumiSpa iO with a new Vera account.   Click  here  for the video guide. Hard Reset:  To remove your device settings and to allow ...
  5. What makes ageLOC LumiSpa iO unique?

    1. Unlike cleansing devices currently on the market, which feature abrasive brush or bristle heads, ageLOC LumiSpa iO features a gentle, more hygienic silicone treatment head that won’t damage the skin.  2. ageLOC LumiSpa iO features Mic...
  6. What is ageLOC LumiSpa iO?

    ageLOC LumiSpa iO inputs smart skin care and outputs the skin of your dreams. How? Input innovative skin renewal and deep cleansing with intelligent coaching, personalised regimens, IoT technology—and more—through the Nu Skin Vera™...
  7. Contact Us

    BRAND AFFILIATE SUPPORT (Business related, Account management, Submitting EFT/BA form/RCTI, Compliance queries) Monday - Friday 8:30 am - 5:00 pm (AEST) Phone - (02) 9491 0900 Email: dsaustralia@nuskin.com CALL CENTRE SUPPORT (Gener...
  8. How do I "Skip" a Subscription shipment?

    To "Skip" a Subscription shipment or to place it on hold for the month, log in to your online account and navigate to Manage Subscription. Use the following steps to "Skip" this month's shipment: 1. Under Orders , select th...
  9. How do I get to the Nu Skin knowledge base?

    You are currently in the Nu Skin knowledge base. You may have found this website from a search engine or maybe you were provided a link. If, however, you wish to find the knowledge base in the future, follow these instructions.  Go to nuskin...
  10. Where can I find my Nu Skin ID number?

     To find your ID number: Log into your Nu Skin account online. Click on the person silhouette  next to your name, located in the top-right corner of the page. A drop-down window will appear. Your Nu Skin ID number will be listed ...