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Last Updated: 01/06/2022
in Tech Support Devices ageLOC Me ageLOC Me is a first-of-its-kind, customised skin care solution. A breakthrough anti-aging product that represents the next era of skin care - skin care customized for you, by you. It contains serums, day and night moisturizers brought togeth...
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If you purchased your products from a Brand Affiliate, please contact them directly to receive a refund. By law, Brand Affiliates must offer a 3 day money-back guarantee to their customers. The customer must request the refund within 3 business days...
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To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Australia and New Zealand, please call this number 1300-687-546 to talk to one of our Support Ag...
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Retail Customers If a Retail Customer purchases a Nu Skin product directly from Nu Skin, then unless otherwise required by applicable law or a specific product guarantee, Nu Skin will provide said Retail Customer with a 100% refund on the returned...
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If you have not received your tracking confirmation email from the shipping courier, you can find the tracking information in your Order History when you are logged in. To locate Order History, click here . The tracking number shown in your Orde...
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If your package is missing, please check around the outside of the house, as it may have been placed in a less-conspicuous location by the courier. Also, please check around your house and with your neighbours before contacting the Support Centre or...
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If your products arrived damaged AND/OR the outer shipping box is also damaged, please email (ausadp@nuskin.com) or call this number 1300-687-546 to talk to one of our Support Agents. You will need to provide the order number and a list of damag...
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If you have received an incorrect product, please contact our Support Centre at 1-300-687-546 and they will be able to best assist you with this.
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AUSTRALIA SHIPPING METHODS NU SKIN DELIVERY OFFER FREE SHIPPING ON ALL ONLINE & SUBSCRIPTION ORDERS OVER $199.00 FREE SHIPPING ON ALL CALL CENTRE ORDERS OVER $1500.00 You will have two standard delivery options when placing an O...
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Last Updated: 01/06/2022
in Products At Nu Skin, we make it a priority to not test cosmetic products on animals, nor do we request others to test on our behalf unless mandated by law and government regulatory agencies. We evaluate our personal care products in clinical tests o...