New Articles

  1. How much is shipping?

    Created On: 11/17/2020 in Shipping, Delivery, and Returns
    AUSTRALIA Shipping Rates: Shipping Service Shipping Cost Free Shipping Online & Subscription  Standard $9.99 (AUD) $299+ (AUD) Over the Phone Standard $14.00 (AUD) $1500+ (AUD) Signature Exp...

  2. How are Subscription Product Points earned?

    Created On: 11/17/2020 in Subscription Program Subscription Points
    Subscription Product Points are earned on any Subscription order that has a minimum of 50 SV. Any subscription order with less than 50 SV will NOT earn points. All qualifying Subscription  orders in a given month can contribute to your point total u...

  3. How do I create an account?

    Created On: 11/17/2020 in Account Management
     To create an account: Click on Sign Up / Sign In in the upper right-hand corner of the screen on the Nu Skin website. This will open up a drop-down box. Click on Sign up today! Top right-hand corner of nuskin.com Select either BR...

  4. How do I upgrade my account to Brand Affiliate?

    Created On: 11/17/2020 in Account Management
    To upgrade your account to Brand Affiliate, you need to have an active Brand Affiliate sponsor. Please email (dsaustralia@nuskin.com) or call (02 94 91 0900) our Brand Affiliate support team with your request to move from your current account to...

  5. Is there a cancellation fee when I cancel my Subscription?

    Created On: 11/17/2020 in Subscription Program Subscription Cancellation
    No. There is no cancellation fee to cancel your Subscription.

  6. What payment types are accepted with the "Order Now" feature?

    Created On: 11/17/2020 in Subscription Program Subscription Order Now
    Nu Skin accepts the following payment methods for Subscription "Order Now" orders: Australia Payment Options: American Express, Alipay, Master Card and Visa. New Zealand Payment Options: Master Card and Visa. ...

  7. How many times can I use the "Order Now" feature with my Subscription each month?

    Created On: 11/17/2020 in Subscription Program Subscription Order Now
    You may use the "Order Now" feature as many times as you want each month. The ORDER NOW button is found in your Subscription Manage page online.

  8. Does every Subscription order have to be a minimum of 50 SV?

    Created On: 11/17/2020 in Subscription Program Subscription Order Now
    Yes, if you want to earn Subscription Product Points on the order. Then your order total would need to be a minimum of 50 SV. This applies to normal Subscription orders and orders using the Ship Now feature.

  9. Can I redeem my Subscription Product Points immediately after I placed the Subscription order?

    Created On: 11/17/2020 in Subscription Program Subscription Points
    No. Subscription Product Points are awarded on the first business day of each month for the previous month's purchases. They may only be redeemed after they become visible on your account.

  10. How can I see how many Subscription Product Points I have available?

    Created On: 11/17/2020 in Subscription Program Subscription Points
    You can check online or over the phone through the Call Centre (1300-687-546- Option 1). To see your Subscription Product Points online, first login and navigate to  Manage my Subscription: Top right-hand corner of screen Once in...

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