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  1. If I "skip" my Subscription, does it hold all shipments from my account?

    No. A Subscription Skip will only affect the Subscription of your choice. If you have more than one Subscription inquiry on your account, you will need to "skip" each one separately. You may also make one-time, regular orders separate from your Subs...
  2. How do I "Skip" a Subscription shipment?

    To "Skip" a Subscription shipment or to place it on hold for the month, log in to your online account and navigate to Manage Subscription. Use the following steps to "Skip" this month's shipment: 1. Under Orders , select the " Skip a Shipment" bu...
  3. What is a Subscription Skip/Hold?

    A "skip" or “hold” is when your Subscription order does not ship for a specified month. This can be done by you online, or by calling the Support Centre on 1300 687 546 . Skips/Holds may only be done one month at a time. ...
  4. When are my Subscription Product Points awarded?

    Subscription Product points are awarded on the first business day of each month (unless it is a new Subscription - then points are awarded on the 1st day of the 3rd month). All points earned from the previous month's Subscription purchases will be t...
  5. Are there any restrictions to what I can purchase with Subscription Product Points?

    Yes. You may only purchase Nu Skin and Pharmanex products. This excludes some product packages, discounted products and promotional packages, Subscription promotional packages, Nourish the Children VitaMeal bags and other products that are marked as...
  6. What are the rewards of the Subscription program?

    The Subscription program rewards include automatic monthly (or bi-monthly) processing of your order on the date of your choice (between day 01 and 25 of each month) and accumulation of Subscription points. Only Subscription orders with non-exempt pr...
  7. When will my commissions get deposited into my bank account?

      All Brand Affiliates are able to receive payments on earned commission bonuses. For information on how to earn commission bonuses, please see Velocity . The following information is not applicable to Members and Customers.  You must set u...
  8. Why didn't my commission get transferred to my Bank Account?

    All Brand Affiliates are able to receive payments on earned commission bonuses. For information on how to earn commission bonuses, please see Velocity . The following information is not applicable to Members and Customers There are many reasons...
  9. I notice that some people have different titles, how do you get these?

    Once you become a Brand Representative, you are able to earn a higher title as you help others grow their own Nu Skin businesses. As you help others develop healthy Groups and Teams, you are able to increase in title (and, in turn, earn a Leading ...
  10. What happens if I fall short of Maintenance?

    Life happens. As such, there may be occasions when your Group sales fall below the 4 Building Block monthly requirement   you need to maintain your Brand Representative status. For situations like these, it’s Flex Blocks to the rescue! ...