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Troubleshooting Here are the most common issues customers experience with the LumiSpa. If you are having difficulty, please follow the included steps here . ...
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Last Updated: 12/25/2021
in Ordering & Purchasing
While logged into your account, click on the person-silhouette in the top right-hand corner. Then select Profile : Menu can be found in upper right corner. After Profile loads, select ORDER HISTORY: Menu can be found on...
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If you have not received your tracking confirmation email from the shipping courier, you can find the tracking information in your Order History when you are logged in. To locate Order History, click here . The tracking number shown in your Orde...
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ageLOC LumiSpa is a twice daily regimen. Use it morning and night for best results. STEP 1 Moisten face with water. Apply ageLOC LumiSpa treatment cleanser to all areas of the face. STEP 2 Wet treatment head by placing it unde...
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If your package is missing, please check around the outside of the house, as it may have been placed in a less-conspicuous location by the courier. Also, please check around your house and with your neighbours before contacting the Support Centre or...
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Last Updated: 01/06/2022
in Ordering & Purchasing
If you find that you need to cancel your order, please call this number 1300 687 546 to talk to one of our Support agents. We are committed to getting product to you as swiftly as possible, so the order may have already shipped when you call in. If...
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Last Updated: 12/25/2021
in Products
Nu Skin products are carefully formulated to be safe, effective, and safety-dermatologist tested to help ensure they are gentle and can be used by most people without problems. Our skin care products do not contain any ingredients considered unsafe ...
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Last Updated: 01/05/2022
in Business Support Velocity Build
The process of becoming a Brand Representative is simply called Qualification, and the process is as follows: First, develop a Group. This is important because you will need to meet Maintenance Requirements to keep your Brand Representative ti...
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Last Updated: 01/04/2022
in Account Management
If you are having difficulty logging into your account, please check the following: Check that you have entered your email address correctly. Check that the password you entered is the same one you used to setup your account, otherwise click o...
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If you’re a Brand Representative and above you can qualify for a Success Trip. Check with your local Account Manager for a more individualised assistance in meeting the targets for a Success Trip. The qualification requirements are as follows: ...