Popular Articles

  1. How do I upgrade my account to Brand Affiliate?

    To upgrade your account to Brand Affiliate, you need to have an active Brand Affiliate sponsor. Please email (dsaustralia@nuskin.com) or call (02 94 91 0900) our Brand Affiliate support team with your request to move from your current account to...
  2. What are the main benefits of the Subscription program?

    In addition to the convenience of managing your Subscription online, you can earn product points on your monthly or bi-monthly orders. These points can be redeemed for free products. For information regarding Subscription rewards points, click here...
  3. How do I return products?

    To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Australia and New Zealand, please call this number 1300-687-546 to talk to one of our Support Ag...
  4. What does SV mean?

    SV, or Sales Volume, is a point system Nu Skin uses to compare the relative value of products across various currencies and markets. Each product is assigned a specific amount of points called Sales Volume. Sharing Blocks, Building Blocks, and Leade...
  5. I notice that some people have different titles, how do you get these?

    Once you become a Brand Representative, you are able to earn a higher title as you help others grow their own Nu Skin businesses. As you help others develop healthy Groups and Teams, you are able to increase in title (and, in turn, earn a Leading ...
  6. Am I eligible for a sponsor change?

    The following can be found in Chapter 1 Section 3.3 of our Policies and Procedures : If you are a former Brand Affiliate, you may establish a new Brand Affiliate Account under a new Sponsor only if you have not engaged in any Business Activity (wh...
  7. How do I clean and care for my ageLOC LumiSpa?

    AFTER EVERY TREATMENT:  Remove the treatment head from the device. Rinse it with water while rubbing to remove residual treatment cleanser. Dry thoroughly.  Rinse device under water.  Wipe device dry with washcloth.  Only reattach the treatme...
  8. How do I cancel my Subscription?

    You may cancel your Subscription online by selecting " Delete Subscription" on the Subscription Management page: Found in the Subscription Management page ...
  9. How do I update personal details on my account if I am a Brand Affiliate?

    To update your phone number, address, or email address, simply go online to nuskin.com . Choose your country, sign in, and then click on your account name. In the drop down box click on Profile . There you will be able to update your Account Info...
  10. How are Subscription Product Points earned?

    Subscription Product Points are earned on any Subscription order that has a minimum of 50 SV. Any subscription order with less than 50 SV will NOT earn points. All qualifying Subscription  orders in a given month can contribute to your point total u...