Popular Articles

  1. Does every Subscription order have to be a minimum of 50 SV?

    Yes, if you want to earn Subscription Product Points on the order. Then your order total would need to be a minimum of 50 SV. This applies to normal Subscription orders and orders using the Ship Now feature.
  2. Are there any restrictions to what I can purchase with Subscription Product Points?

    Yes. You may only purchase Nu Skin and Pharmanex products. This excludes some product packages, discounted products and promotional packages, Subscription promotional packages, Nourish the Children VitaMeal bags and other products that are marked as...
  3. Am I allowed to do other MLMs, or do I need to be exclusive to Nu Skin?

    Yes you are allowed, but with some caveats. As stated in the chapter 5 section 2.2 of the company's Policies and Procedures : As a Brand Affiliate with a Ruby Partner (Executive Brand Partner) or higher pin level, you are reasonably expected to e...
  4. What is ageLOC Me?

    ageLOC Me is a first-of-its-kind, customised skin care solution. A breakthrough anti-aging product that represents the next era of skin care - skin care customized for you, by you.  It contains serums, day and night moisturizers brought together in...
  5. Why is my credit card not working?

    If your credit card is not working: Verify that you have sufficient funds on your card. Contact your bank to ensure you do not have an international block or internet block automatically placed on your credit card. It is possible that you h...
  6. Do you provide a prepaid return shipping label?

    No. Returned products must be shipped at your own cost and we require that you use a traceable method of shipping. Lost return shipments will not be refunded. To return your products, please follow the instructions found here . ...
  7. Where do I find a Scanner Operator?

    If you would like to get scanned by the Pharmanex BioPhotonic Scanner, and you don’t already know a Scanner Operator, click here . ...
  8. Will I be notified when my Subscription order ships?

    Yes. An email will be sent 5 days before your Subscription order is shipped. An order confirmation email will also be sent when the Subscription order is created, and a tracking email is sent when your Subscription is actually shipped. If you need ...
  9. Can I combine different Pharmanex products?

    Pharmanex supplements are designed to be complementary to each other and can usually be combined. However, there are a few combinations of products that are advisable to avoid. These are typically noted on the label. For example, Tegreen and other p...
  10. How do I ship my Subscription products now?

    To ship your Subscription products now, you may use a feature called "Order Now." This can be used to ship your Subscription order right away. You may access this feature by logging into your account and going to Subscription Manage : Found...