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If you are missing a product from your order: First, please check the entire shipment box and its contents, and compare the order received with your emailed invoice. If you are still missing the product, please contact the Support Centre at 1-300...
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To return any unwanted items, you will need to obtain an RMA (Return Merchandise Authorization) number from the Company. If you are in need of an RMA in Australia and New Zealand, please call this number 1300-687-546 to talk to one of our Support Ag...
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Retail Customers If a Retail Customer purchases a Nu Skin product directly from Nu Skin, then unless otherwise required by applicable law or a specific product guarantee, Nu Skin will provide said Retail Customer with a 100% refund on the returned...
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Created On: 11/17/2020
in Tech Support Devices ageLOC Me If you are experiencing issues, please contact our Support Centre on 1300 687 546 or 0800 687 546 if you are in New Zealand.
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ageLOC LumiSpa is a first-of-its-kind, dual-action device that delivers dramatic skin renewal and deep cleansing in a single treatment. With its soft silicone Treatment Head, ageLOC LumiSpa’s proprietary Micropulse Oscillation technology enabl...
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Created On: 11/17/2020
in Corporate Info If you have a suggestions or ideas for Nu skin's knowledge base, you can let us know in one of two ways. First, you can submit feedback on an article. Scroll down to the bottom of any article that may need improvement and leave us detailed feedbac...
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Created On: 11/17/2020
in Account Management If you are having difficulty logging into your account, please check the following: Check that you have entered your email address correctly. Check that the password you entered is the same one you used to setup your account, otherwise click o...
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Created On: 11/17/2020
in Account Management If you have forgotten your password, you may create a new one through the following steps: Click on Sign In . Top right-hand corner of nuskin.com Click on Forgot Password. Input your email address and click SEND RESET LINK. ...
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Created On: 11/17/2020
in Account Management To find your ID number: Log into your Nu Skin account online. Click on the person silhouette next to your name, located in the top-right corner of the page. A drop-down window will appear. Your Nu Skin ID number will be listed beneath yo...
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The Subscription "ORDER NOW" button creates a new Subscription order (or an Override) that will take the place of your automatic Subscription order for the current month. For example, if you normally have a monthly Subscription order ship on day 2...