Updated Articles

  1. What does SV mean?

    SV, or Sales Volume, is a point system Nu Skin uses to compare the relative value of products across various currencies and markets. Each product is assigned a specific amount of points called Sales Volume. Sharing Blocks, Building Blocks, and Leade...
  2. How do I make an order in another country?

    Only Brand Affiliates may order outside their country of sign-up. In order to place an order in a different country, you must have a shipping address inside that country. Select Other Region to change country. To change markets, click on ...
  3. How can I see my order history?

    While logged into your account, click on the person-silhouette  in the top right-hand corner. Then select Profile : Menu can be found in upper right corner. After Profile  loads, select ORDER HISTORY: Menu can be found on...
  4. How do I add to my order?

    If you find that you need to add a product to your order, please call this number 1300 687 546 to to talk to one of our Support agents.   Please note that changes to orders may only be done during a very short time period after an order is placed....
  5. What are the accepted payment options?

    Nu Skin accepts the following payment methods for orders: Australia Payment Options: American Express, Master Card, Visa, PayPal and AliPay. New Zealand Payment Options: Master Card and Visa. ...
  6. Why is my credit card not working?

    If your credit card is not working: Verify that you have sufficient funds on your card. Contact your bank to ensure you do not have an international block or internet block automatically placed on your credit card. It is possible that you h...
  7. Can I sell Nu Skin products through online marketplaces (such as Amazon, Ebay, Facebook marketplace, etc.)?

    No, the answer to this is clear in our Social Selling Guidelines : "Brand Affiliates are prohibited from selling any products consumer-to-consumer (C2C) or via Online Marketplaces, including, but not limited to, Amazon, eBay, Craigslist, Facebook...
  8. What is the Retailing Bonus?

    The Retailing Bonus  (not to be confused with Retail Profit ) is equal to the difference between your Member Price and the price paid by your Retail Customers (excluding shipping costs and taxes) when they purchase any products directly from Nu...
  9. Who earns the Sharing Bonus on my personal purchases?

    On all Sharing Bonus qualified product purchases, the Sharing Bonus pays to the sponsor.  The only exception to this is when a Sharing Bonus qualified product is purchased by a Brand Representative. In those cases, the Sharing Bonus is paid back...
  10. Can I sell products that I have purchased?

    Yes, you can! When you do this, we call it "Retail Profit" (Not to be confused with the Retailing Bonus ).  *Only Brand Affiliates are authorized to resell product.* Retail Profit is the difference between your costs (including  M ember...