Updated Articles

  1. Do you provide a prepaid return shipping label?

    No. Returned products must be shipped at your own cost and we require that you use a traceable method of shipping. Lost return shipments will not be refunded. To return your products, please follow the instructions found here . ...
  2. I am missing a product from my order, what should I do?

    If you are missing a product from your order: First, please check the entire shipment box and its contents, and compare the order received with your emailed invoice. If you are still missing the product, please contact the Support Centre at 1-300...
  3. How do I qualify for a money back guarantee for Scanner certified products ?

    To qualify for the money back guarantee, you will need to get scanned by the Pharmanex BioPhotonic Scanner before starting any products and then link your Scan Card to a Subscription, with an order for a Scan-Certified product within 7 days. A re-s...
  4. Where do I find a Scanner Operator?

    If you would like to get scanned by the Pharmanex BioPhotonic Scanner, and you don’t already know a Scanner Operator, click here . ...
  5. I have a medical condition, which Pharmanex products can I take?

    As a beauty and wellness company, Nu Skin cannot provide product recommendations to people with medical conditions or who are taking prescription medications. Such individuals should consult with their physician prior to taking any dietary supplemen...
  6. Can I combine different Pharmanex products?

    Pharmanex supplements are designed to be complementary to each other and can usually be combined. However, there are a few combinations of products that are advisable to avoid. These are typically noted on the label. For example, Tegreen and other p...
  7. Which Pharmanex products can my child take?

    There are several Pharmanex products that are safe for children to take. For example, Jungamals is specifically formulated for children ages 2-12 and is a great way to give your child nutritional support. G3 is safe for children to take as well, whe...
  8. Which skin care products can my child use?

    Many of our products are safe for children but have not been tested on individuals under 18 years of age. Therefore, we would recommend physician and parental discretion on those who are under the age of 18 years when using our products. It is impo...
  9. Can I use your products if I am pregnant or breastfeeding?

    Nu Skin products are carefully formulated to be safe, effective, and safety-dermatologist tested to help ensure they are gentle and can be used by most people without problems. Our skin care products do not contain any ingredients considered unsafe ...
  10. Are your products vegan friendly?

    At Nu Skin, we do not state or claim that our products are suitable for vegans. The reason for this is that there are some products that contain animal byproduct ingredients. For example, Sunright Lip Balm contains beeswax. Our Pharmanex supplement...