Updated Articles

  1. Do overrides affect my Subscription Product Points?

    No. Override orders will not affect your Subscription Product Points. You will still earn Subscription Product Points on your override orders, just as you would from your normal Subscription order.
  2. Can I return a product that I purchased with Subscription Product Points?

    No. Products purchased with Subscription Product Points are non-refundable.
  3. Do I pay taxes and shipping costs when I use Subscription Product Points?

    Yes. In Australia and New Zealand, you must pay any sales tax that would be applied to the items redeemed with Subscription Product Points. However, you do not need to pay shipping costs if your free products are added to an existing Subscription or...
  4. Do I earn SV on the products I redeem with Subscription Product Points?

    No. There is no SV granted for products redeemed with Subscription Product Points.
  5. Are there any restrictions to what I can purchase with Subscription Product Points?

    Yes. You may only purchase Nu Skin and Pharmanex products. This excludes some product packages, discounted products and promotional packages, Subscription promotional packages, Nourish the Children VitaMeal bags and other products that are marked as...
  6. Are there products that do not earn any Subscription Product Points?

    Yes. Some products do not earn Subscription = Product Points. These products are including, but not limited to accessories, discounted products and packages, and most promotional products and packages (except Subscription packages).
  7. If I cancel my Subscription, do I lose my Subscription Product Points?

    Yes. Your Subscription Product Points will be deleted at the end of the month in which your Subscription is cancelled.
  8. If I return a product, will the Subscription Product Points I earned be deducted?

    Yes. The amount of Subscription Product Points that the product you are returning earned, will be deducted from your total points.
  9. What will happen if a product is out of stock?

    If an item is out of stock, then this item will be removed from your Subscription and automatically added back as soon as the item is back in stock. If the out of stock item is the only product on the Subscription, the Subscription will not be able ...
  10. What payment methods are accepted for Subscription orders?

    Nu Skin accepts the following payment methods for Subscription orders: Australia Payment Options: Master Card, Visa and American Express. New Zealand Payment Options: Master Card and Visa. ...